Privacy Policy

Your Privacy is Our Priority

At , we deeply respect your privacy and value the trust you place in us. This Privacy Policy outlines the types of personal information we collect, the methods we use to gather and process this information, the choices you have regarding your data, and the steps we take to protect your information. Additionally, it explains how you can contact us with any concerns about our privacy practices.

Important: does not share or rent any information from our database to third parties.

1. Information We Collect

We collect personal information from you through various interactions with our services, including:

  • Identity and Contact Information:

    • Name
    • Date of Birth
    • Phone Number
    • Email Address
    • Shipping and Billing Addresses
    • Tax Identification Number
    • Purchase History
    • Customer Support Interactions
    • Favorite Products
    • Skin Type and Concerns

  • Transaction Information:

    • Payment Method Details (e.g., bank name, card type, partial card number)
    • Associated Account Information

  • Technical Information:

    • IP Address
    • Browser Type and Version
    • Operating System
    • Location and Time Zone
    • Language Preferences
    • Access Platform

  • Marketing and Communication Preferences:

    • Preferences for Receiving Marketing Communications
    • Contact Preferences

  • Social Profile Information:

    • Public Information from Social Media Profiles
    • Social Networks Used

2. Information You Provide

You may voluntarily provide personal information when you:

  • Subscribe to our newsletter
  • Make a purchase
  • Register at our store
  • Participate in giveaways or promotions
  • Complete our skin diagnostics form

The information you provide may include:

  • Personal Details (e.g., name, gender, age)
  • Contact Information (e.g., phone number, email)
  • Address and Tax Number
  • Purchase and Product Preferences
  • Skin Condition and Concerns
  • Content You Share (e.g., photos, videos, reviews, comments)
  • Friends’ Contact Information (if applicable)

3. How We Use Your Information

We utilize your information to:

  • Personalize and tailor our communications
  • Promote products and services aligned with your interests
  • Provide customer support and respond to inquiries
  • Process and invoice your purchases securely
  • Maintain and manage your account
  • Send invitations to special events and exclusive offers

Additionally, we may use your information for other purposes with your explicit consent.

4. Cookies, Web Server Logs, Web Beacons, and Google Analytics

Cookies and Tracking Technologies:

  • Cookies: We use cookies to enhance your browsing experience by remembering your preferences and activities on our site. Cookies help us display your preferred language, currency, and maintain items in your shopping cart.

  • Web Beacons and Pixels: These technologies help us understand how you interact with our website and marketing materials, enabling us to improve our services and offerings.

  • Google Analytics: We use Google Analytics to monitor website performance, track visitor behavior, and gather insights to optimize our site’s functionality.

Social Media Integration:

We integrate tools from platforms like Facebook, Twitter, YouTube, Instagram, and Pinterest to facilitate sharing of our products and content. These services use cookies to track interactions between our store and your social media profiles.

Web Server Logs:

Our servers automatically record information such as the web pages you visit before arriving at our site and your device’s IP address to help diagnose technical issues and improve site performance.

Managing Cookies:

Upon visiting our website, you will be notified about our use of cookies and can choose to accept or decline them. Please note that declining cookies may limit your access to certain features of our site.

Opt-Out Option:

You can opt out of Google Analytics tracking by installing the browser plugin available here.

5. Newsletters and Text Messaging

  • Text Messages: By providing your phone number, you can receive free text messages from containing product updates, event information, beauty tips, and exclusive promotions. Expect approximately four messages per month.

  • Newsletters: Subscribing to our newsletter entitles you to receive emails about our latest campaigns, promotions, beauty tips, online events, articles, discounts, and special greetings. These are sent automatically and tailored based on your preferences, location, and time zone. You will receive around two newsletters each week.

Unsubscribing:

To stop receiving text messages or newsletters, please contact us at  with your request.

6. Sharing Your Data

While does not sell or rent your information to third parties, we may share your data with:

  • Payment Processing Partners: Including banks, payment service providers, distributors, and carriers to facilitate your transactions.

  • Service Providers: Such as marketing agencies, advertising partners, and website hosting services that assist in managing our online platform.

  • Tax Authorities: To comply with invoicing and legal requirements related to your purchases.

Legal Compliance:

We may disclose your information if required by law, through legal processes, to law enforcement authorities, or to prevent fraudulent or illegal activities.

7. Protecting Your Personal Information

implements robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

  • Secure Servers: All your information is stored on secure servers with stringent access controls.

  • SSL Encryption: We use SSL (Secure Socket Layer) technology to encrypt payment-related information, ensuring secure transactions.

  • Third-Party Payment Processing: All payment transactions are handled securely by PayPal or other trusted providers, and we do not store your personal or banking data.

Note: While we strive to protect your data, no security system is entirely foolproof. We continuously update our security measures to safeguard your information.

8. Data Retention

We retain your personal information:

  • For as long as you maintain an account with us
  • To provide ongoing services
  • To comply with legal obligations, prevent fraud, and enforce our Terms and Conditions

Even after you close your account or cease using our services, certain essential data may be retained as required by law.

9. Withdrawing Consent

You have the right to withdraw your consent for us to process your personal information at any time. To do so:

  • Impact: Withdrawing consent may limit your ability to use certain products or services.

  • Action: Contact us at  to request the review, modification, or deletion of your personal information.

10. Accessing and Updating Your Personal Information

Under applicable laws, you may have the right to:

  • Access: Request details about the personal information we hold about you.

  • Update: Correct any inaccuracies in your data.

  • Delete: Request the removal of your personal information when appropriate.

Verification: We may verify your identity before processing such requests to ensure your information remains secure.

To exercise these rights, please email us at .

11. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be:

  • Posted on this page
  • Communicated via email if appropriate

Recommendation: Please review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy or need further clarification, please contact us at .